Refunds for online orders under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
Your right to cancel
Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
You then have a further 14 days to actually send the goods back.
Your right to a refund
We refund within 14 days of getting the goods back from you.
We reserve the right to make a deduction from the amount refunded if the value of the goods has been reduced as a result of you handling the goods more than was necessary.
Refunding the cost of original delivery
We will refund the basic delivery cost of getting the goods to you in the first place.
Costs of returning your online order
You are responsible for the costs of returning goods ordered online
Process
Please email us at info@snapgalleries.com with full details of the purchase to be refunded
Exclusions
Statutory exclusions apply for contracts for bespoke and customised goods.